Privacy Policy

We collect information that you choose to provide through our website contact form, including:

• Name
• Email address
• Phone number
• Product of interest
• Message or inquiry details

We also collect information that you choose to provide through our new customer application, including information submitted through the embedded Jotform application or any completed application PDF you provide to us. This may include:

• Company name, business address, phone number, fax number, and billing email
• Years established, type of business, parent corporation, and business contacts
• Federal EIN, DUNS number, seller permit, resale certificate, or tax-exempt information
• Names, titles, and contact information for principals, officers, accounts payable contacts, and purchasing contacts
• Credit references and bank references, including reference contact information and account details submitted in the application
• Requested credit limit, anticipated monthly volume, and other account setup information
• Sales and use tax exemption information, descriptions of property to be purchased, and related certificate information
• Signatures, printed names, titles, dates, and any documents or attachments submitted with the application

We and our service providers may also automatically collect limited technical information needed to operate and secure the website and forms, such as:

• IP address
• Browser type
• Device information
• General website or form usage information
• Date and time of access

We use information we collect to:

• Respond to inquiries and requests
• Communicate with you about our products and services
• Provide customer support
• Review, process, and respond to new customer applications
• Set up and administer customer accounts
• Evaluate credit, references, tax-exempt status, and account terms when applicable
• Maintain business, accounting, and customer records
• Operate, maintain, and improve our website and forms
• Protect the security and integrity of our website, forms, business, and records
• Comply with applicable legal obligations

Our website contact form and customer application are intended for general business, product, ordering, and customer account inquiries.

Please do not submit medical records, insurance information, prescriptions, diagnosis information, or other sensitive health information through the website contact form or customer application.

At this time, the website is not intended to collect patient information or protected health information through the website contact form or customer application.

The customer application may request business, tax, credit, bank reference, and signature information needed to evaluate and administer a customer account.

We use Jotform to host and process our online contact inquiry form and new customer application. If you submit information through an embedded Jotform form on our website, your submission is processed through Jotform and made available to us so we can review and respond to your inquiry or application.

Jotform may collect and process form responses, uploaded files, device information, usage information, and related technical information as part of providing its form services. Jotform's handling of information is described in its privacy policy, available at jotform.com/privacy.

We do not sell or rent personal information.

We may share information with service providers that help us operate our website, forms, and business, such as providers that support website hosting, form processing, document storage, email, code repository management, and business operations.

We may also share information when reasonably necessary to review or administer a customer application, verify credit or reference information, process tax-exempt documentation, manage customer accounts, or protect our business.

We may disclose information:

• If required by law
• To protect our rights, property, or safety
• To investigate fraud, misuse, or security issues
• To evaluate or manage customer accounts, credit terms, references, or account performance
• In connection with a business transaction such as a merger, acquisition, or sale of assets

If you have questions about this Privacy Policy or want to make a privacy request, contact us at: